Frequently Asked Questions
Q: What makes the Silky Bonnet different?
A: Our bonnet is uniquely crafted from a premium blend of 30% real mulberry silk and 70% satin—designed for optimal hair protection, breathability, and all‑night comfort. It stays on, looks good, and actually works.
Q: Who can wear the Silky bonnet?
A: Everyone! It’s designed to fit all hair types and textures—straight, curly, wavy, coily, loc’d, or braided. The adjustable band fits both kids and adults comfortably.
Q: Will it stay on all night?
A: Yes! Thanks to its secure adjustable tie and generous cut, 98% of users say it stays on until morning, even for active sleepers.
Q: Can I wear it with braids, locs, or a lot of volume?
A: Absolutely. The bonnet is intentionally roomy and stretch-friendly to accommodate thick or long hair, protective styles, or rollers.
🧼 Care & Cleaning
Q: How do I wash my Silky bonnet?
A: We recommend hand-washing in cold or lukewarm water with a gentle detergent. Let it air-dry flat. Avoid bleach, wringing, or tumble drying to preserve softness and shape.
Q: How often should I wash it?
A: That depends on your use and hair routine, but most customers wash theirs every 1–2 weeks for best results.
📦 Orders & Shipping
Q: How long does shipping take?
A: Orders ship worldwide in 4–7 business days with tracking included. We ship from regional warehouses to speed up delivery.
Q: Do you ship internationally?
A: Yes! We proudly ship worldwide. Shipping fees and delivery times vary slightly by region and will be shown at checkout.
Q: Can I track my order?
A: Yes. As soon as your order ships, you’ll receive a tracking link via email.
🔁 Returns & Guarantees
Q: What if I don’t like it?
A: We offer a 30‑day risk‑free guarantee. If you’re not 100% satisfied, return it—no questions asked. Need more time? Reach out and we’ll extend it to 100 nights.
Q: How do I return or exchange my bonnet?
A: Just email our support team at support@silky.store, and they’ll guide you through the quick return process.
🧵 Materials & Sustainability
Q: Is the silk real?
A: Yes! We use 30% mulberry silk, one of the highest-quality silks available. It’s blended with premium satin for durability and affordability.
Q: Is your packaging eco-friendly?
A: We’re committed to sustainable practices. Our packaging is minimal and recyclable, and we’re always working to improve our footprint.
💌 Still need help?
No problem—our friendly customer care team is here for you. Reach us anytime at:
📧 support@getsilky.store
📍 Or visit our Support Page